The Bowling Green Utilities Business Office has been made aware of attempts to scam customers by phone, according to a Thursday city news release.
The scammers are referencing the new, Invoice Cloud payment solution offered by the city, insisting that the utilities will be disconnected from the address unless payment is made immediately.
The city is not making these phone calls and residents should not provide payment.
Customers are reminded that should their account become delinquent, they will be notified by mail. The utilities business office will not demand payment by phone. Those wishing to verify their account status, may contact the utilities business office at 419-354-6252.
A city resident who has been a victim of fraud should contact the Bowling Green Police Division non-emergency number at 419-352-1131 to file a report. County residents who have been victims of fraud should contact the Wood County Sheriff’s Office non-emergency number at 419-354-9001 to file a report.