Several Northwest Wood County government offices now offer the "One Call Now" service to area
residents of Walbridge, Northwood, Lake Township and areas receiving water and sewer services from the
Northwestern Water and Sewer District.
"One Call Now" is an automated messaging service that allows communities to contact thousands
of residents within minutes in the event of an emergency. These calls may include messages on weather
emergencies, police information such as Amber alerts, water and sewer issues and road closings.
Two different types of voice messages may be given:
¥ Routine notification calls which do not directly affect the safety of the community. These messages may
include details or reminders about upcoming events, road closures or repairs, and utility repairs.
¥ Emergency notification calls during critical events. These messages will include information concerning
weather related emergencies, search and rescue efforts, or evacuations.
Only authorized administrators in the community may activate the system.
"One Call Now" keeps all of its clients’ information confidential. All data is password
protected on secure servers accessible only by community administrators.
The system currently covers more than 35,000 schools, churches, sports teams, businesses and municipal
organizations.
Phone numbers from the white pages of phone books will be used, both listed and non-published phone
numbers, as well as business listings. The system can call cell phones too, if provided. To add a cell
phone number to the system, citizens may contact their communities’ emergency communications offices, or
go to their communities’ Web sites and click the One Call Now link to submit a phone number.