|To the Editor: Wants to shop local, but...|
|Written by Tony Guy|
|Wednesday, 27 February 2013 09:42|
As a local Bowling Green consumer it is discouraging trying to cut costs where we can! Recently I visited a local family owned business inquiring about a specific part needed to fix my home appliance, as I am mechanically inclined, I was informed to buy a totally different part by the sales rep. However, the part that was suggested is an electronic part which can't be returned after opening for $65,which didn't fix the problem as I had explained to the rep why I believed his prognosis to be incorrect. After the hassle of changing the part and not getting results, I am reluctant to return this business as I feel their business has been there long enough to be reputable and have the integrity to help us also when it comes to our pocket book. I can buy the same part (that didn't work) online half the price and now in having to buy the part I said I needed I may as well have purchased a used stove or put towards the cost of brand new stove.
Ultimately it was my choice to purchase the part and not go with my gut but the general population is not mechanically inclined especially today's generation, how many are wasting valuable money on unneeded parts? I agree with buying local and supporting the family businesses but if we as the consumer suggest a part, wouldn't it be better if you let us learn our own lesson instead of suggesting your opinion, at our expense, if we don't ask for your "expert" advice?
Trying to save a dollar,
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