| Home heating help deadline approaches |
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| Written by Sentinel-Tribune Staff |
| Thursday, 14 March 2013 10:42 |
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The last day to apply for assistance from Emergency Home Energy Assistance Program (EHEAP) at WSOS is March 29. Each year, this program operates from November 1 to March 31. Because March 31 falls on a Sunday this year, the last business day to apply would be on March 29. The Crisis Summer Cooling Program is expected to begin July 1. Changes have been made to the way residents will be asked to apply for assistance. Beginning April 1, there will be an automated telephone line available for residents to schedule an appointment for assistance. The telephone line will allow residents to scheduled appointments 24 hours per day, seven days per week for EHEAP, HEAP, and PIPP. When residents call in, they will also get reminders about what to bring to the appointments, about rescheduling appointments, and more. All accounts will be placed on hold during the winter season. Callers may be able to get assistance through a customer service representative at some times. All appointments will have a confirmation number. To schedule an appointment, callers will need their account and social security numbers. Until the end of March, WSOS is still assisting with EHEAP applications and re-verifying PIPP plus customers. These customers must re-verify their status with the heating source each year. Appointments are required to apply for assistance through EHEAP. To make an appointment, regardless of which county you live in, call 1-888-441-4327. |
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