Some City of Bowling Green Municipal Utilities customers have reported receiving emails from someone
claiming to be PG & E (Pacific Gas & Electric Company).
These e-mails are a scam.
The email contains an energy statement showing a past due balance and asks for personal payment
information. If a customer receives one of these emails, he or she should take the following action: Do
not respond to the request, do not click on links, do not open attachments, do not provide personal
information, do not provide credit card or bank information and delete the email.
Correspondence from the Bowling Green Municipal Utilities office comes in the form of a telephone call or
via United States mail. Should customers have questions about the legitimacy of utility-related
correspondence, call 419-354-6258. The City of Bowling Green has not experienced a security breach.
However, as a service to customers, administrators seek to raise awareness of this situation.
PG & E is investigating the matter.