On Tuesday, the Bowling Green Police Division took a fraud report involving a local business. The
business received a call from a person identifying themselves as Don Richardson from InComm, a business
that processes gift and phone card transactions.
The person asked that the clerk activate a certain type of card for a system test. When the clerk stated
they didn’t have that type of card, the person said his inventory list showed they should have 13 in
stock. The clerk believed the man was legitimate because he acted as if he had an inventory listing. He
then had the clerk try two Verizon phone cards, which the clerk did have, and she activated them. The
man then hung up. The clerk called InComm suspecting that the call was a fraud and it was confirmed that
it was.
The police state that businesses should be wary of conducting business transactions over the phone
without verifying name and callback information. Businesses should have procedures in place to limit
scammers and should train employees in how to deal with suspicious calls.