NEW YORK (AP) — Wal-Mart plans to start buying used video
games from shoppers at stores in a move that goes after the
bread-and-butter business of GameStop.
Wal-Mart Stores Inc. plans
to expand its current online trade-in program by allowing customers to
trade their used video games at 3,100 Wal-Mart stores in exchange for
credit toward the purchase of other items.
The world’s largest
retailer is taking aim at the $2 billion used video-game market. It’s a
business that’s dominated by GameStop Corp., the world’s biggest
dedicated seller of video games with the largest and most-established
video game trade-in program.
Retailers from Amazon to Best Buy
also offer used video game trade-in programs. But Wal-Mart’s new program
is the biggest threat to GameStop, which for the last three years has
drawn roughly half of its profits from buying and selling used video
games.
Starting next week, Wal-Mart customers can trade in video
games for credit that can be used in both Wal-Mart and Sam’s Club
stores. The value for each trade-in will vary by the title, console and
age of the game, ranging from just a few dollars for older games to $35
or more for newer ones.
In an apparent flight on GameStop’s
program, Wal-Mart made a point on Tuesday of saying that the credit it
will offer shoppers can be used on anything from groceries to a new
bike, rather than just other video games.
"When we disrupt markets
and compete, our customer wins," said Duncan Mac Naughton, chief
merchandising and marketing officer of its US stores. "They’ll save
money on video games and have the flexibility to spend it however they
want."
GameStop did not respond to a query for comment.
Investors
appeared to think Wal-Mart’s move spells trouble for GameStop, sending
its shares down 3.7 percent to $38.30, while Wal-Mart shares rose 14
cents to $74.82.
But analysts suggest the new program isn’t
necessarily a death knell for GameStop. After all, other retailers have
tried to take business in the used game market with "modest" success,
said Baird Equity Research analyst Colin Sebastian, but GameStop has
loyalty among video game customers and a broad inventory of new and used
video games.
"History suggests the competition is unlikely to capture meaningful share," he wrote in a
client note.
The
trade-in business is appealing for a retailer: When a consumer buys a
new video game for $60, only a small portion of its sale price goes to
the company. But when a consumer turns around and sells that game back
to the company, the company can keep all the profits for itself.
But
it’s also a complex business that requires systems to track and manage
used product inventory and pricing and the ability to refurbish products
and restock stores appropriately to balance supply and demand. In fact,
Wal-Mart tried a video trade-in program from 2009 to 2010 using kiosks
in stores, but that was not a success. The company said it has found a
better system that will make the process more efficient.
Still,
Sterne Agee analyst Arvind Bhatia said GameStop has advantages that
Wal-Mart does not: a large refurbishment facility in Dallas, pricing
algorithms and experience developed over a decade.
"It makes sense
and feels natural that various retailers that offer new video games
would try to offer trade-ins as well," Bhatia said. "However, as many
retailers have discovered in the past, buying product from merchants in
bulk is quite different than buying one disc at a time from customers."
Another
potential challenge in the video game trade-in market is software
makers’ grudging acceptance of it. Publishers such as Activision,
Electronic Arts and Take-Two Interactive have been adding downloadable
content and add-ons to their $60 games to help recover any profits the
publishers would have made if the consumer had bought a new game versus a
retailer’s $55 used version.
"You cannot have game and marketing
budgets this high while also having used and rental games existing,"
Cliff Bleszinski, the creator of the popular "Gears of War" franchise,
said last year
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